Essential Guide to Operations Management

Essential Guide to Operations Management

Concepts and Case Notes

Forrester, Paul; Bamford, David

John Wiley and Sons Ltd

10/2009

224

Mole

Inglês

9780470749494

15 a 20 dias

This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations.
Chapter 1 - Operations Management in Context Chapter 2 - Designing Business Processes Chapter 3 - Designing Products & Services Chapter 4 - Transfer of Technology Chapter 5 - Controlling Enterprise Resources Chapter 6 - Developing Lean Operations Chapter 7 - Managing Projects Chapter 8 - Managing Operations Strategically Chapter 9 - Managing Quality Systems Chapter 10 - Improving the Operations Chapter 11 - Making It All Work! Selected References
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